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Support

Fastest: in the app

  • Arrival directions look wrong? Use the “Not quite” answer on the arrival page — it goes straight to the people who maintain that place.
  • Can’t reach a place’s page? The link may have been unpublished by its owners; ask the person who sent you the link.
  • Workspace member questions (roles, notifications, places): your workspace owner or admin manages these under Team & Settings.
  • Account deletion: sign in and use the deletion request on your profile page.

Email

Anything else: write to support@proezi.com. We read everything; answers are best-effort, typically within two working days. Please include the arrival link or place name you are writing about.

Security reports

Found a security issue? Email security@proezi.com with details; responsible disclosure is appreciated.